Support Guides

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RTWD Support Guides

Common support queries that are reported to me for you to learn how to resolve yourself, or at leave have an idea of what’s gone wrong and why before putting a support request in.

Disclaimer: These step by step guides have been created by AI and published with no claim to copyright.
The guide contents may also be wrong so please check the information given.

I thought it was important to get them out there to potentially help people understand the issues they experience and show what’s involved with maintaining your website.

It is my intention to go test and check the guides I publish are correct and add any missing information.

Fixing Briefly Unavailable for Scheduled Maintenance Mode in WordPress

Help

If your WordPress site is stuck in maintenance mode after an update, follow these steps to resolve it. Step 1: Refresh Your Browser Press F5 or Ctrl + R to reload the page. Try accessing your site from a different browser or in incognito mode. Step 2: Delete the...

Fixing 429 Too Many Requests Error in WordPress

Help

If your WordPress site is showing a '429 Too Many Requests' error, follow these steps to resolve the issue.Cause: Your site is getting hit with too many requests, often due to bots or overzealous security settings. Step 1: Check for Malicious or Excessive Requests...

Fixing 404 Page Not Found Errors

Help

If your website is displaying '404 Page Not Found' errors on certain pages, follow these steps to troubleshoot and resolve the issue. Step 1: Refresh the Page Press F5 or Ctrl + R to reload the page. Try opening the page in incognito mode to bypass caching issues....

Fixing 403 Forbidden Error on Your Website

Help

403 Forbidden Error – Happens due to incorrect file permissions, security plugin restrictions, or server-side rules. If your website displays a '403 Forbidden' error, follow these steps to resolve it. Step 1: Clear Your Browser Cache and Try Another Browser Clear your...